收不到来自humble bundle 发来的验证邮件

我在www.humblebundle.com 网站上买东西，他会把链接发到我的邮箱，但最近总是收不到。并且在对其账户进行设置时他也会给我发验证码，也是收不到。我看了帮助里的设置，没有解决。我联系了他们的客服这是他们的回复（不明白为什么能收到客服的邮件）。

“

Hi there,

The system says there are 29 bounced emails from this email address. Unfortunately it sounds like your email provider may be preventing emails from Humble Bundle from reaching your email inbox. We recommend

reaching out to your email provider to see if they can assist you in resolving the issue.

We will need to be able to successfully deliver emails to your email address so for this reason we are unable to manually activate your account. I apologize for the inconvenience.

Please let me know if there are any other questions or concerns I can help you with. Thanks!

”

能帮我解决嘛，是什么问题导致的